Hi. I am very new to this. In fact, I am just helping my mother try to get going in this business. She has a Melco Embroidery machine and we've just spent a couple of hours working on a digitizing design. We save it as a melco, .exp file and then put it in her other computer to view it, but what we do after that, we have no idea? When we put it into the embroidery machine, it will not pull up the file. Does anyone know what step we're missing?