Hi. I am very new to this. In fact, I am just helping my mother try to get going in this business. She has a Melco Embroidery machine and we've just spent a couple of hours working on a digitizing design. We save it as a melco, .exp file and then put it in her other computer to view it, but what we do after that, we have no idea? When we put it into the embroidery machine, it will not pull up the file. Does anyone know what step we're missing?

Now I am not familiar with Melco, but with a Tajima machine and pulse software you have to export it to the machine format(which in my case is a .dst file.) before loading it into the machine.

The embroidery machine must reading the DST file,you need save as to DST file.

for melco I beleive its to a .cnd format.. if that doesn work ask me again because I did use a melco when I first started embroidering.. just not fresh in my mind.